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Welcome Ceremony
An arrival experience that indulges all five senses. From the tactile luxury of premium materials to signature scents and thoughtfully curated moments, each ceremony creates an immediate emotional connection with your guests. Tailored to your brand, seamlessly integrated into your existing operations.
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The Private Pour™
An exclusive tasting experience for premium suites and VIP guests. Curated spirit selections paired with expert guidance create a signature differentiator that supports higher room rates, enhances guest satisfaction, and strengthens your property's luxury positioning.
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After-Hours Menu
Late arrivals. Midnight celebrations. Unexpected moments worth marking. We provide food & beverage service when traditional hours end—extending your hospitality with the same care and precision your guests expect.
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The Recovery Collection
Elegant solutions for service recovery and last-minute guest needs. From apology gestures to celebration upgrades, we help your team respond to complaints, special requests, and unexpected moments with grace and consistency.
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FIFA 2026 Ready
Toronto will welcome 300,000+ international guests in 2026, creating an exceptional opportunity for properties prepared to deliver memorable experiences at scale. We're partnering with a select number of hotels now to ensure they're ready.
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Hotel Partnerships
Long term collaboration built for seamless integration. We work alongside your team to design and manage guest-experience programs tailored to your brand standards—providing ongoing support and program optimization as your needs evolve.
In room experiences that elevate perceived value with zero operational lift
Proven Operations. Perfect Timing.
Our Story
Maple & Malt was born from a simple observation: luxury hotels excel at operations, but sourcing unique, scalable guest experiences remains a persistent challenge.
We saw an opportunity to solve this—not with another vendor relationship, but with a true partnership model built on hospitality fluency and operational precision.
Our foundation is The Run Co., a multi-unit guest-experience group with deep roots in premium beverage curation and last-mile logistics. What started as Booze Run—Canada's trusted rapid-response delivery operation—evolved into something bigger: a vertically integrated platform capable of designing, sourcing, and delivering turnkey guest rituals at scale.
Maple & Malt is the hospitality-focused division of that ecosystem. We specialize in curated welcome experiences, signature beverage programming, and property-aligned amenity touchpoints that elevate perceived value without adding operational complexity.
Every ceremony we design is informed by service-design thinking, brand-standards compliance, and a relentless focus on guest delight scores. We don't just drop off products—we integrate seamlessly with your housekeeping and F&B workflows, provide white-glove fulfillment, and ensure every detail reflects your property's unique positioning.
We're not here to sell products. We're here to help you create moments your guests will remember.
Create Unforgettable Moments. Together.
The world is watching. Your guests expect unforgettable. FIFA 2026 is more than a tournament—it's your opportunity to showcase Canadian hospitality on the global stage and create moments your guests will remember long after they check out.
We're launching with a select group of founding hotel partners who share our vision for elevated guest experiences. Secure your partnership now and gain priority access to FIFA-themed welcome ceremonies, preferred rates, scalable solutions for demand spikes, and direct collaboration with our team.
Limited spots available. The opportunity is now. Let's create something remarkable together.